At Electro Banna, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
Information We Collect
When you place an order or interact with our website, we may collect:
- Name
- Billing and shipping address
- Phone number
- Email address
- Payment-related information
- Order and transaction details
- Device and browser information
- IP address
- Website usage and browsing information
We only collect information that is reasonably necessary to provide our services and improve your shopping experience.
How We Use Your Information
Your information may be used to:
- Process and deliver your orders
- Confirm and communicate order details
- Provide customer support
- Process returns, refunds, and exchanges
- Improve our website, products, and services
- Send promotional communications where permitted
- Prevent fraud and unauthorized transactions
- Comply with applicable laws and regulations
Payment Information
Payments may be processed through secure third-party payment gateways. Electro Banna does not intentionally store your complete debit card, credit card, UPI, or banking credentials on its servers.
Payment information is handled according to the security and privacy practices of the respective payment provider.
Cookies
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website traffic, and provide a better shopping experience.
You may disable cookies through your browser settings, although some website features may not function properly.
Sharing of Information
We do not sell or rent your personal information.
Information may be shared with trusted service providers when necessary for:
- Payment processing
- Order fulfilment
- Shipping and delivery
- Website hosting and technical services
- Customer support
- Fraud prevention
- Legal or regulatory compliance
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites or services. Electro Banna is not responsible for the privacy practices or content of external websites.
Children’s Privacy
Our website is not specifically intended for children. We do not knowingly collect personal information from children without appropriate consent.
Your Rights
Depending on applicable law, you may have rights to request access to, correction of, or deletion of your personal information.
